FAQs

How do I update my profile picture on the NAR-T LMS?

Answer: Adding a profile picture helps instructors recognize you and adds a professional touch to your training experience. Here’s how to upload or update your profile picture:

1. Go to Your Profile:

   • Click your profile icon in the top right corner of the LMS screen and select “Profile” from the dropdown menu.

2. Edit Your Profile:

   • Under User Details on the left, click “Edit Profile”.

3. Locate the “User Picture” Section:

   • Scroll down to find the “User Picture” section.

4. Choose and Upload a Professional Photo:

   • Select “Choose File” to upload a photo. We recommend using a clean, professional image that clearly represents you.

5. Save Your Changes:

   • Once your photo is uploaded, be sure to click “Save” to apply the changes.

Following these steps will ensure that your profile is up to date with a professional photo. 

Question: How do I view my purchase history for my EMT, AEMT, Paramedic, or other EMS training courses?

Answer: To see a full record of all your course purchases, follow these steps:

1. Click on your profile image: Locate your student profile image in the top right corner of the LMS screen. Click on it to open the dropdown menu.
2. Select “My Purchases”: From the dropdown, select "My Purchases". This section will display your complete purchase history, showing all courses you've bought.

After Completing a Purchase: Once you've completed a purchase, you’ll also see a “View Receipt of Payment” section at the top of the page under the "Welcome" section. You can:

• Click the green “View Your Purchases” button to go directly to your purchase history, or
• Click “Begin Your Learning” to immediately start your new course.

By following these steps, you’ll have quick access to your purchase history whenever you need it.

Answer: The AEMT Skills Week is structured to meet the practical requirements necessary for Advanced EMT certification and state licensure. By the end of the week, you will have gained the hands-on experience and skills needed to pass the National Registry AEMT psychomotor exam, which is a critical step towards becoming a certified Advanced EMT.

Use of NAR Training, LLC’s (NAR-T) Learning Management System (LMS) is subject to these terms and applicable laws. Your access to and use of the LMS constitutes your full acceptance of these terms. NAR-T reserves the right, at its sole discretion, to update or revise these terms at any time and without notice. It is your responsibility to check these terms for updates. Your continued use of the LMS following the posting of any changes to the terms constitutes acceptance of those changes. THESE TERMS ARE SUBJECT TO THE SOUTH CAROLINA UNIFORM ARBITRATION ACT (TITLE 15 CHAPTER 48).

• Completion of a course does not make you a medical professional!  These courses are only to familiarize you with certain products.  The courses do not supersede certification, training, or licensing requirements.  In all instances, a product’s Instructions for Use (IFUs) controls.   
• Certificates.  After successful completion of a course, you will be provided with a certificate of completion.  NAR-T makes no guarantee these certificates will be recognized or approved by third parties. 
• You are responsible for the accuracy of information added to the LMS.   NAR-T does not check the accuracy of the data you input and is not responsible for inaccurate data.  The information on your certificates is automatically populated from the information you put into the LMS.  
• Deadline.  You will be provided with a course completion deadline upon signing up or receiving an access code for your course.  You must complete the course prior to this deadline.  After the deadline, your access to the course will be terminated.  No additional access time will be provided.
• Intellectual property. All content on the LMS is owned by or licensed to NAR-T and is protected by copyright, trademark, or other intellectual property laws. The content is only for your personal, informative use via the LMS.  The content may not be copied, reproduced, shared, or used for any other purpose without the prior written consent of NAR-T. All rights reserved.
• Age.  You must be 18 years old to register for and use a NAR-T account.  By creating and using your LMS account, you are certifying you are at least 18 years of age.
• We do not guarantee 100% availability to the LMS.  We use reasonable efforts to ensure the LMS is available.  However, there will be occasions when access is interrupted or unavailable. NAR Training shall not be liable to you for any losses or consequences of website unavailability.
• Access.  You are responsible for obtaining access to the website (e.g. You must have access to an internet-capable device and the internet). You are responsible for all fees and costs necessary to access the website.
• This is a free service, and your use is voluntary. 
• Waiver of warranties and exclusion of damages.   NAR-T EXPRESSLY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE ACCURACY, ADEQUACY, OR COMPLETENESS OF ANY COURSE AND ITS CONTENTS.  ALL CONTENT, AND ACCESS TO THE LMS, IS “AS IS.”  TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NAR-T WILL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, OR SIMILAR DAMAGES.
• Termination of Access.  NAR-T reserves the right to suspend or terminate your access to the LMS or delete your account if: (i) You breach these terms, (ii) We are required to do so to comply with a legal requirement or a court order, or (iii) we reasonably believe your conduct causes harm or liability to a user, third party, or NAR‑T.
• You are responsible for your actions and agree to indemnify NAR-T.  You agree to defend, indemnify, and hold harmless NAR-T from and against any Losses, by reason of or arising out of any suit or claim against NAR-T related to your use of the LMS, its content, or reliance on either.  This indemnification obligation applies to claims or other actions for both nonparty Losses and Losses between the parties.  Losses mean liabilities, claims, reasonable settlements, judgments, and expenses, including reasonable attorneys’ fees and other expenses of litigation.
• We may use recordings of your participation. You grant NAR-T permission to record your participation using recording devices of any kind. You consent to the use of your voice, name, or likeness being used in any media, including altered versions, royalty free, in perpetuity, and without credit.

You should receive an email notification to create a student account in the NAR Training LMS. Please click on the link and set-up your student account in the NAR Training LMS. Once you have set up your student account, you will need to start your course. Please select initial training for students who are taking the hybrid EMT-Basic or Advanced EMT Courses or Refresher for students completing an online NREMT Refresher.  

Students who have registered for an initial course will need to complete the course introduction section followed by the Document verification section before access to the online modules will be allowed. This will include our enrollment agreement, proof of education level, proof of identification, and any other information needed to be properly enrolled.

After we receive your enrollment documents and payment, you will receive an email with your personal course codes to access the JBLearning Online Modules through the NAR Training website. Once you have access, you can proceed with the easy, self-paced training and complete your quizzes and tests as you progress. Upon finishing the course and passing the written exam, you will become a Nationally Registered EMT. If you need a state license other than NV, please contact your local health district for information on reciprocity applications. Additionally, we do NOT require any drug tests, background checks, immunization records, etc. Since we are a distance learning training school, we also do not require students to purchase uniforms, or have any kind of dress code policy for the in-person skills.

• NAR-T’s acceptance of you into the LMS is expressly made conditional on your assent to these terms. Statements, clauses, or conditions modifying, adding to, or inconsistent with these terms submitted by you are void, and do not become part of the agreement without NAR-T’s express written acceptance of. NAR-T’s performance shall not be construed as assent to any of the terms proposed by you and will not constitute a waiver by NAR-T of any of NAR-T’s terms.
• This agreement constitutes the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings relative to such subject matter. No provision or term herein may be modified, supplemented, waived, discharged, terminated, or otherwise altered except in writing signed by the parties.
• Any failure or delay by NAR-T in exercising any right or remedy provided by or relating to this agreement does not constitute a waiver and shall not prohibit NAR-T from exercising such right or remedy at a later time or from exercising any other right or remedy available.
• The provisions of these terms and conditions are separate and independent covenants. Accordingly, the invalidity or unenforceability of one or more of these provisions or covenants will not affect the validity or enforceability of the remaining provisions.
• NAR-T shall not be liable for any loss arising out of any delay or failure in the performance of its obligations hereunder that result from events beyond its reasonable control, including (a) acts of God; (b) acts or regulations of any governmental or national authority; (c) war, terrorism, or other civil unrest; (d) accident, fire, flood, or other natural event; (e) strikes, industrial disputes; or other labor matters; or (f) shortages in labor or supplies.
• Notices and other communications given under this agreement will be in writing and effective if delivered via (a) hand-delivery; (b) certified United States mail; (c) overnight courier; (d) electronically to legal@narescue.com; or (e) any other method in which proof of receipt can be independently verified.
• You agree disputes regarding the provisions and performance of this agreement shall be resolved according to the Conflict Resolution Appendix (Employment/Services 2021) which is incorporated into this agreement by reference. This agreement will be governed by, construed under, and interpreted according to the laws of the State of South Carolina without regard to conflict-of-laws principles. The parties agree the courts in Greenville, South Carolina, whether state or federal, shall have exclusive jurisdiction in any proceeding initiated between the parties regarding this agreement.

Sometimes, you might encounter problems when uploading your documents. Here are some common issues and how to fix them:

1. File Size Too Large:

   • Solution: Compress the file or take a lower-resolution photo.

2. File Type Not Supported:

   • Solution: Convert the file to a supported format (e.g., PDF, JPEG).

3. Upload Error:

   • Solution: Check your internet connection and try again. If the problem persists, contact technical support.

4. Unreadable Document:

   • Solution: Ensure the document is well-lit and clear. Rescan or retake the photo if necessary.

Answer: The tuition fee for the AEMT Skills Week includes access to all course materials via the NAR Training LMS, participation in the hands-on skills week, two 12-hour clinical ride-alongs, and the National Registry AEMT psychomotor skills test. Travel expenses to the NAR Training Center in Las Vegas are not covered. To attend the skills week, the tuition fee must be paid in full. There are no additional requirements for drug tests, background checks, or uniforms—just remember to wear closed-toed shoes for in-person sessions.

What are the device and browser requirements for accessing my EMT, AEMT, or Paramedic training on the NAR-T LMS?

Answer: To have the best experience on the NAR-T LMS, make sure both your device and browser are up to date. Here are the recommended settings:

1. Use Google Chrome as Your Browser:

   • Chrome is the recommended browser because it’s fully compatible with the LMS and supports all online learning tools. If you don’t have Chrome, download it for free before accessing the platform.

2. Accept Cookies for the Website:

   • Enabling cookies helps the LMS function properly by remembering your login, tracking your course progress, and loading modules efficiently. You’ll typically see a prompt to accept cookies; click “Accept” to enable them.

3. Enable Pop-ups and Redirects:

   • To prevent issues with course content or support links, make sure pop-ups and redirects are enabled. In Chrome, click the lock icon to the left of the search bar, go to “Site Settings”, and turn on “Pop-ups and Redirects”.

Following these steps will help you avoid technical issues, ensuring smooth access to your EMS training and all course materials on the LMS.