FAQs

Answer: To view all the important details about your EMT or AEMT Skills Week, including location, times, schedule, and clinical ride-along information, follow these steps:

1. Log in to your North American Rescue Training LMS account.

2. Select the "My Courses" tab.

3. Choose the Skills Week you registered for.

4. Select Pre-Course Requirements.

5. Expand the Training and Location Accordion for location details.

6. View the Individual Day to see the schedule and material covered for each day.

7. Select the Session to view the detailed daily schedule.

These steps will give you a complete overview of your Skills Week so you can plan accordingly.

Answer: To enroll in the Initial AEMT Hybrid Course, you must hold a current Basic Life Saver/CPR Certification and be certified as an EMT by the National Registry (NREMT) or your state. Additional prerequisites include uploading a Course Enrollment Agreement, High School Diploma or GED, and valid identification. This course is ideal for EMTs looking to advance their careers in EMS.

Answer: This course is designed for certified Paramedics, Nurses, Physician Assistants, Physicians, and military medical specialists (such as medics, IDH/HC, 18D, and PJs). To enroll, participants must complete an online CBT module and bring the certificate of completion to the first day of class. Participants must be vetted and registered by November 1, 2024.

Why didn’t I receive a Skills Week reminder email?

Answer: If you didn’t get a Skills Week reminder email, here are the most common reasons and steps to resolve it:

1. Enrollment Timing:

   • Reminder emails are sent automatically 7 days and 3 days before your Skills Week start date. If you registered after these dates, you will not receive the automated reminders.
     
     

2. Verify Your Email:

   • Double-check that your email address is correct in the LMS. If it’s incorrect, please click on your student profile and update your user details. If you are still experiencing issues please contact Student Support to update it.
     
     

3. Check Spam or Junk Folders:

   • Look for emails from nareducation.com in your spam or junk folder. If using a work email, ensure your IT Administrator adds nareducation.com to your safe sender list.
     
     

4. Contact Support:

   • If you’re unsure of your Skills Week schedule or still can’t find the email, contact Student Support for manual confirmation of your course details.

Answer: If your Jones and Bartlett online module is not loading, try these steps:

1. Reload the page: Sometimes a simple page refresh will solve the issue.

2. Check your browser settings: Make sure that pop-ups and redirects are allowed for the website. In Chrome, click the settings icon near the search bar, then allow pop-ups and redirects for https://www.emscoursesonline.com.

3. Avoid using the pop-up URL directly: Do not try to access the course from the pop-up window URL. Instead, reload the page and access the module from your LMS dashboard.

Following these steps should fix common loading errors.