FAQs

Answer: The cost of the Urban Search and Rescue Medical Team Specialist Course is $4,200 per student. This fee includes lodging, meals, and daily transportation within the training center. Participants are responsible for arranging their own travel to the Muscatatuck Urban Training Center. Please note that space is limited, and early registration is recommended.

Answer: The EMS Student Catalog is your go-to resource for course details, policies, and requirements for your EMT, AEMT, or Paramedic program. It includes information on attendance, grading, and skills assessments. You can find the catalog in your LMS dashboard or the student onboarding course.

Answer: The In-Person AEMT Skills Week offered by North American Rescue Training and Education (NAR-T) is a 7-day intensive training course designed to provide hands-on practice and mastery of advanced EMT psychomotor skills. This course is a critical part of our Advanced EMT (AEMT) training program, held at our Las Vegas, Nevada facility, and prepares you for the National Registry AEMT psychomotor examination and real-world EMS scenarios.

Answer: The Initial AEMT Hybrid Course offered by North American Rescue Training and Education (NAR-T) is a comprehensive program designed to prepare you for certification as an Advanced EMT (AEMT). This course combines the flexibility of online learning with essential hands-on training, providing 241.5 hours of education. You'll gain the knowledge and skills needed to excel in Emergency Medical Services (EMS) and prepare for the National Registry AEMT exams.

Answer: The National Registry of Emergency Medical Technicians (NREMT) is the organization that certifies EMTs, AEMTs, and Paramedics. You need NREMT certification to legally work in most states as an EMT, AEMT, or Paramedic. Recertification is also required to stay up-to-date with the latest protocols and skills.

Answer: The Urban Search and Rescue (US&R) Medical Team Specialist (MTS) Course offered by North American Rescue Training and Education (NAR-T) in partnership with ABC Logistical Resources is an advanced training program designed for Paramedics, Nurses, Physician Assistants, Physicians, and military medical specialists. This course provides the knowledge and hands-on experience required to operate as a Medical Team Specialist in challenging urban and collapsed structure environments, including training in managing crush syndrome, environmental injuries, and veterinary emergencies.

Answer: Before attending EMT or AEMT Skills Week, make sure you complete the following tasks:

1. Log in to your LMS account and navigate to the "My Courses" tab.

2. Select your Skills Week course and review the Pre-Course Requirements.

3. Make sure to complete any online modules or pre-skills assessments listed under Pre-Course Requirements.

4. Review the Training and Location Accordion for details about where your training will take place and what you need to bring.

5. Familiarize yourself with the daily schedule and material under the Individual Day view.

Completing these steps ensures you are fully prepared for Skills Week.

What should I do if I can’t access my old courses from before November 4, 2024?

Answer: If you’re unable to access your previous courses on the old LMS, follow these steps to resolve the issue:

1. Verify the URL:

   • Ensure you are visiting https://nartraining.docebosaas.com/learn.
     
     

2. Check Your Credentials:

   • Use the email and password you originally registered with. If you’ve forgotten your password, use the “Forgot Password” link to reset it.
     
     

3. Contact Support:

   • If you’re still unable to log in, contact Student Support for assistance. Provide your name, email, and course details to help resolve the issue quickly.

This ensures you’ll regain access to your pre-November 2024 courses.

What should I do if I don’t receive my course registration or reminder email?

Answer: If you haven’t received your course registration or reminder email, follow these steps to troubleshoot:

1. Verify Your Email Address:

   • Make sure the email you used during course registration is correct. If you suspect a typo or error, contact Student Support to update your email address or login into your student account and update your user details under your profile settings.
     
     

2. Check Your Spam or Junk Folder:

   • Sometimes email security settings or firewalls (especially for work emails) may block messages. Check your spam or junk folder for emails from registration@nareducation.com.
     
     

3. Work Email Users:

   • If you’re using a work email, ask your IT Administrator to add nareducation.com to your safe sender list to avoid blocked messages in the future.
     
     

4. Follow Up with Support:

   • If you still don’t receive the email, contact Student Support for further assistance. They can confirm your enrollment and manually resend the registration or reminder email.

What should I do if I forgot my password or can’t log in to the NAR LMS?

Answer: If you’re unable to log in, here’s how to resolve the issue:

1. Reset Your Password:

   • Click "Lost Password" under the green login button at https://www.nareducation.com/.
   • Enter your registered email and check your spam or junk folder if the reset email doesn’t arrive immediately. Wait up to 10 minutes for the email.
     
     

2. Check Your Email Details:

   • Ensure you’re using the email you registered with. If you didn’t receive your PayPal receipt or welcome email, you may have entered your email incorrectly.
     
     

3. Contact Student Support:

   • If your email is incorrect or you still can’t access your account, contact Student Support for assistance. Provide your name, email, and course details so they can resolve the issue.